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How to Contact Us
Staff Support: CCCTechnology.info
California Community Colleges staff and faculty using systemwide technology applications can find technical support resources and materials through CCCTechnology.info. The site is monitored by Tech Center support technicians and subject matter experts across all systemwide technology applications, providing 24/7, on-demand help and self-service support.
Staff Support Contact
Online: ccctechnology.info
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Student Support: CCCHelp.info
Facilitating the OpenCCC account is CCCHelp.info, a comprehensive support program providing a Tier 1 help desk that services thousands of students applying to college with 30-second response times.
Student Help Desk Contact
Online: ccchelp.info
Phone: (877) 247-4836
Email: OpenCCC Technical Support
TTY: (877) 836-9332
College Experience Managers
Our College Experience Managers (CEMs) are ready to guide you through the process of adopting CCC Technology Center products and can answer questions about our services. Locate contact information for your college’s CEM in our Directory, or send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. to get started.
CCC Accessibility Center
For questions relating to the various accessibility tools and services available through the CCC Accessibility Center please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it..
CCC Technology Center Business Operations
If you have questions relating to contracts, accounting, or other business-related matters, please contact This email address is being protected from spambots. You need JavaScript enabled to view it..
CCC Technology Center Listserv Support
For issues or questions related to the listserv hosted at the CCC Technology Center you may find the solution by reviewing the FAQs and Tutorials for List Owners or the FAQs and Tutorials for List Subscribers. Additional assistance is available by contacting This email address is being protected from spambots. You need JavaScript enabled to view it..
The California Community College Technology Center is located on the Butte College main campus:
3536 Butte Campus Drive
Oroville CA 95965
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Accessibility Statement
The California Community Colleges Technology Center is committed to making its online applications accessible to individuals of all abilities. The Technology Center develops and maintains applications to be in compliance with California Government Code 7405, which requires such technologies to meet the accessibility requirements of Section 508 of the federal Rehabilitation Act of 1973, as amended (29 U.S.C. 794d, U.S.C. 255). Our goal is to make our services and applications accessible to everyone, including individuals with disabilities.
Web platforms and services are evolving constantly as is the support for assistive computer technologies. We welcome your feedback for improving the usability and accessibility of web applications and services. Please share your feedback or concerns with This email address is being protected from spambots. You need JavaScript enabled to view it. so we may improve the service for all participants.
CCCApply Chatbot Accessibility
We are aware that the chatbot may not be accessible to people with visual, mobility, and cognitive disabilities. There are keyboard accessibility issues that affect users with visual and mobility disabilities and we are working with the vendor to improve accessibility. If you are unable to use the chatbot, please contact us using the information on the CCCHelp page.
Helpful feedback may include:
- What you were trying to do
- What technologies you may have been using
- The barrier or issue you encountered
- The web address where you experienced the issue
For more information about providing feedback, please see Contacting Organizations About Inaccessible Websites from the Web Accessibility Initiative (WAI) for tips regarding what information you could provide so we can make improvements.
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About Us
Funded since 1997 by a grant from the California Community Colleges Chancellor's Office, the California Community Colleges Technology Center, hosted by Butte College, provides project leadership and free implementation services to colleges adopting Chancellor’s Office-sponsored technologies.
We offer dedicated support to see colleges through to successful implementation, configuration, professional development, and adoption of systemwide technology solutions.
Over our more than 25-year history, the experience, vision, and execution of the CCC Technology Center resulted in great strides forward for the system in areas such as federated identity, application architecture, networking, and student services.
We continue to provide secure, scalable, and integrated technology solutions that take advantage of economies of scale and are facilitated by governance from the colleges themselves. Tech Center solutions are developed with full support from the Chancellor’s Office — and provided at no cost to colleges — to benefit our students, staff, and faculty to ensure student success.
Support Services provided by the Technology Center and Accessibility Center include:
- Implementation planning and support
- Best practice recommendations from the field
- Project management support
- End-user training and support for college staff and students
- Post implementation training through webinars, office hour sessions as well as 1:1 training
- Analysis of usage data and recommendations for improved outcomes
- End-user support through our help desk services
Get More Information
Get Started with Technology Center Solutions
Technology Support Site for CCC Staff & Faculty
Enabling Services and Systemwide Tech
Contact Us
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Communication
The California Community Colleges Technology Center coordinates with the Chancellor’s Office Communication Division to keep staff and faculty across the system informed about the technology projects funded by the Chancellor’s Office Division of Digital Innovation & Infrastructure (DII).
The DII Division is at the forefront of the future at the California Community Colleges. We improve the experience and outcomes for California's community college students by:
- Delivering technology-focused initiatives
- Delivering high-quality information technology services
- Shepherding innovative practices
Digital Futures Newsletter
The Technology Center collaborates with the Chancellor's Office and Foundation for California Community Colleges to produce the Digital Futures Newsletter. Digital Futures is an effort of the Chancellor’s Office to improve the student user experiences and outcomes through technology initiatives. Led by the DII division, Digital Futures works to support the goals and commitments laid out in the Vision for Success to support student success, transfer rates, and career education. Visit Digital Futures.
Technology Center Overview
Technology Center Overview
For more than 25 years, the CCC Technology Center has been dedicated to transformative innovation in support of the students and staff of the California Community Colleges in collaboration with the CCC Chancellor’s Office.
Adopt Technology Center Products
Adopt Technology Center Products
Supported by the Chancellor's Office, the Technology Center provides California community colleges with a suite of no-cost software solutions and deployment services geared toward improving student outcomes, increasing college efficiency, and strengthening the CCC as a whole.
Technology Support for CCC Staff & Faculty Carousel
Technology Support for CCC Staff & Faculty
California Community Colleges staff and faculty using systemwide technology applications can find technical support resources and materials through CCCTechnology.info. The site is monitored by Tech Center support technicians and subject matter experts, providing 24/7, on-demand help and self-service support.
Tech Center Highlights
We bring systemwide enabling technologies to our colleges.
Adopt Our Tech
From connectivity to student services and educational technology.
Connecting Colleges
Gigabit fiber optic network for all of our colleges.
Information Security
Logging, monitoring, and no-cost tools to protect students and educators.
Accessibility
Training and resources to make tech accessible to users with disabilities.
Events
Upcoming CCC Technology Center workshops and webinars.
About the Technology Center
The California Community Colleges Technology Center, hosted by Butte College, facilitates and coordinates the work of systemwide technology. Our 25-year history of collaboration with the Chancellor’s Office and community colleges throughout the state has resulted in great strides forward for the system in areas including federated identity, application architecture, networking, and student services.
We operate under the Gartner model of “Run, Grow, Transform” to simplify our portfolio of services and prioritize resources in support of ongoing operations, the next phase of growth, and longer term transformative innovation.
Resource Kit
Top Stories
CCCApply In-Progress Applications Report
At a time when community colleges are seeing lower enrollment, data from CCCApply applications that were started but not submitted can inform a more tailored outreach or assistance to prospective students. Learn More
System Use of the CCCID
While the CCCID provides students with a secure, single sign-on to various cloud-based applications, it is also an effective tool for colleges, districts, and the Chancellor’s Office to track students’ non-linear journeys which often span multiple colleges. Learn More
Tech Center, SDCCD: CENIC 2024 Innovations in Networking Award
Award recognizes San Diego Community College District's project to move its ERP to Oracle Cloud Infrastructure, ensuring a more efficient, scalable, and secure management of resources. The project was supported by the CCC Technology Center and CENIC. Learn more