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How to Contact Us
Staff Support: CCCTechnology.info
California Community Colleges staff and faculty using systemwide technology applications can find technical support resources and materials through CCCTechnology.info. The site is monitored by Tech Center support technicians and subject matter experts across all systemwide technology applications, providing 24/7, on-demand help and self-service support.
Staff Support Contact
Online: ccctechnology.info
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Student Support: CCCHelp.info
Facilitating the OpenCCC account is CCCHelp.info, a comprehensive support program providing a Tier 1 help desk that services thousands of students applying to college with 30-second response times.
Student Help Desk Contact
Online: ccchelp.info
Phone: (877) 247-4836
Email: OpenCCC Technical Support
TTY: (877) 836-9332
College Experience Managers
Our College Experience Managers (CEMs) are ready to guide you through the process of adopting CCC Technology Center products and can answer questions about our services. Locate contact information for your college’s CEM in our Directory, or send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. to get started.
CCC Accessibility Center
For questions relating to the various accessibility tools and services available through the CCC Accessibility Center please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it..
CCC Technology Center Business Operations
If you have questions relating to contracts, accounting, or other business-related matters, please contact This email address is being protected from spambots. You need JavaScript enabled to view it..
CCC Technology Center Listserv Support
For issues or questions related to the listserv hosted at the CCC Technology Center you may find the solution by reviewing the FAQs and Tutorials for List Owners or the FAQs and Tutorials for List Subscribers. Additional assistance is available by contacting This email address is being protected from spambots. You need JavaScript enabled to view it..
The California Community College Technology Center is located on the Butte College main campus:
3536 Butte Campus Drive
Oroville CA 95965
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Partners
The California Community Colleges Technology Center is a partnership between the California Community Colleges Chancellor's Office and the Butte-Glenn Community College District. The Technology Center's principal directive, sister, and partner organizations include:
California Community Colleges Chancellor's Office
The California Community Colleges (CCC) is the largest higher education system in the nation, comprising 73 districts and 116 colleges with 1.8 million students enrolled per year. Community colleges supply workforce training and basic skills education, prepare students for transfer to four-year institutions, and offer opportunities for personal enrichment and lifelong learning. The Chancellor's Office provides leadership, advocacy, and support under the direction of the Board of Governors of the California Community Colleges.
Chancellor's Office - Digital Innovation and Infrastructure Division
The Digital Innovation and Infrastructure Division plays an instrumental role in manifesting the Chancellor’s Office Vision for Success. The implementation of innovative, robust, and student-centric technologies are distinguishing factors for the recruitment, retention, and academic and career advancement of students attending a California community college.
Corporation for Education Network Initiatives in California (CENIC)
California's education and research communities leverage their networking resources under CENIC, in order to obtain cost-effective, high-bandwidth networking to support their missions and answer the needs of their faculty, staff, and students.
Foundation for California Community Colleges
As the official foundation for the CCC Board of Governors and Chancellor's Office, the Foundation develops programs and services that save millions of dollars for colleges and students, promotes excellence in education, and provides valuable learning opportunities for students throughout the state. It also supports the system through special initiatives, statewide awards, and direct donations to the colleges and the Network of California Community College Foundations.
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Projects
The California Community Colleges Technology Center is composed of many unique projects. Please follow the links below or in the Projects menu above to explore the breadth and depth of initiatives facilitated by the Tech Center:
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Services
The following services are available from the California Community Colleges Technology Center. Please follow the links below or use the Services menu above to find out more about:
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About Us
Funded since 1997 by a grant from the California Community Colleges Chancellor's Office, the California Community Colleges Technology Center, hosted by Butte College, provides project leadership and free implementation services to colleges adopting Chancellor’s Office-sponsored technologies.
We offer dedicated support to see colleges through to successful implementation, configuration, professional development, and adoption of systemwide technology solutions.
Over our more than 25-year history, the experience, vision, and execution of the CCC Technology Center resulted in great strides forward for the system in areas such as federated identity, application architecture, networking, and student services.
We continue to provide secure, scalable, and integrated technology solutions that take advantage of economies of scale and are facilitated by governance from the colleges themselves. Tech Center solutions are developed with full support from the Chancellor’s Office — and provided at no cost to colleges — to benefit our students, staff, and faculty to ensure student success.
Support Services provided by the Technology Center and Accessibility Center include:
- Implementation planning and support
- Best practice recommendations from the field
- Project management support
- End-user training and support for college staff and students
- Post implementation training through webinars, office hour sessions as well as 1:1 training
- Analysis of usage data and recommendations for improved outcomes
- End-user support through our help desk services
Get More Information
Get Started with Technology Center Solutions
Technology Support Site for CCC Staff & Faculty
Enabling Services and Systemwide Tech
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Technology Center Overview
Technology Center Overview
For more than 25 years, the CCC Technology Center has been dedicated to transformative innovation in support of the students and staff of the California Community Colleges in collaboration with the CCC Chancellor’s Office.
Adopt Technology Center Products
Adopt Technology Center Products
Supported by the Chancellor's Office, the Technology Center provides California community colleges with a suite of no-cost software solutions and deployment services geared toward improving student outcomes, increasing college efficiency, and strengthening the CCC as a whole.
Technology Support for CCC Staff & Faculty Carousel
Technology Support for CCC Staff & Faculty
California Community Colleges staff and faculty using systemwide technology applications can find technical support resources and materials through CCCTechnology.info. The site is monitored by Tech Center support technicians and subject matter experts, providing 24/7, on-demand help and self-service support.
Tech Center Highlights
We bring systemwide enabling technologies to our colleges.
Adopt Our Tech
From connectivity to student services and educational technology.
Connecting Colleges
Gigabit fiber optic network for all of our colleges.
Information Security
Logging, monitoring, and no-cost tools to protect students and educators.
Accessibility
Training and resources to make tech accessible to users with disabilities.
Events
Upcoming CCC Technology Center workshops and webinars.
About the Technology Center
The California Community Colleges Technology Center, hosted by Butte College, facilitates and coordinates the work of systemwide technology. Our 25-year history of collaboration with the Chancellor’s Office and community colleges throughout the state has resulted in great strides forward for the system in areas including federated identity, application architecture, networking, and student services.
We operate under the Gartner model of “Run, Grow, Transform” to simplify our portfolio of services and prioritize resources in support of ongoing operations, the next phase of growth, and longer term transformative innovation.
Resource Kit
Top Stories
CCCApply In-Progress Applications Report
At a time when community colleges are seeing lower enrollment, data from CCCApply applications that were started but not submitted can inform a more tailored outreach or assistance to prospective students. Learn More
System Use of the CCCID
While the CCCID provides students with a secure, single sign-on to various cloud-based applications, it is also an effective tool for colleges, districts, and the Chancellor’s Office to track students’ non-linear journeys which often span multiple colleges. Learn More
Tech Center, SDCCD: CENIC 2024 Innovations in Networking Award
Award recognizes San Diego Community College District's project to move its ERP to Oracle Cloud Infrastructure, ensuring a more efficient, scalable, and secure management of resources. The project was supported by the CCC Technology Center and CENIC. Learn more