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Tech Center Webinars

Each webinar in the Technology Center Webinar Series highlights a different Tech Center product designed to benefit students, staff, and faculty of the California Community Colleges.

All of our offerings are developed with full support from the Chancellor's Office and provided free of charge to our colleges, along with implementation and customization support. Webinars are recorded and posted here as soon as possible after the event. Please use the menu on this page to view past webinars. See Highlights to learn more about Tech Center products, or contact This email address is being protected from spambots. You need JavaScript enabled to view it..

Featured Webinar

Enabling Services and Support - December 5, 2024

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Recent Webinars

This webinar introduced the Technology Center's Enabling Services and Support team, and explored the services and supports we provide to colleges through deployment of systemwide technology products to ensure their long-term success.

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To kick off the webinar series for the new academic year, the Technology Center presented an update on the systemwide technology roadmap for 2024-25, with a special focus on the Accessibility Capability Maturity Model (ACMM).

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In this follow-up to our April 10 webinar, the California Community Colleges Technology Center team provided an "open support session" to field implementation questions regarding the new CCCApply Majors Filter for Educational Goal #1, "Obtain an Associate degree and transfer to a 4-year institution," in support of AB 928/Auto-ADT (Associate Degree for Transfer) legislation.

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Presented by the California Community Colleges (CCC) Technology Center and CCC Chancellor’s Office Visiting Administrator Kim Anderson, this webinar provides an overview of the AB928/Auto-ADT (Associate Degree for Transfer) guidance, with a focus on the new CCCApply Majors filter enhancement in support of this legislation.

In order to best guide students on a path to transfer, CCCApply has been enhanced to display only majors and major categories associated with Associate Degree for Transfer or Associate Degree award types. This new Majors filter in CCCApply only displays when students select Educational Goal #1 “Obtain an Associate degree and transfer to a 4-year institution.”

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In this presentation, we discussed a new CCCApply Administrator feature: The OpenCCC Bulk Create CCCIDs process. CCCID is the unique, systemwide identifier for students of the California Community Colleges. The ability to create CCCIDs in bulk will assist colleges in their need to report CCCIDs along with other student data for MIS and other statewide reporting. With this new feature, college staff can create new CCCIDs/student accounts for students without access to the online student account system (e.g., apprenticeship, noncredit, and justice-involved).

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View slide deck: Bulk Create Student CCCIDs.

This California Community Colleges Chancellor's Office webinar was presented Thursday, January 18, 2024, with participation from the CCC Technology Center and ID.me.

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View the CCC ID.me Slide Presentation [PDF].

Digital Toolkit

CCC ID.me Verification Guide [PDF].

CCC ID.me Verification Infographic [PDF].

CCC ID.me Troubleshooting Manual [PDF].

CCC ID.me Contact List [PDF].

CCC Identity Proofing FAQs [PDF].

Fraud prevention information [CCC Chancellor's Office website].

Fraud Frequently Asked Questions [CCC Chancellor's Office website].

In this presentation, we review the process for submitting update requests for the CCCApply online application for admission, and explain how requests are prioritized for development.

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View slide presentation [PDF].

In this virtual office hours-style presentation focused on the California Community Colleges Technology Center's systemwide technology offerings, our team discussed products and services, including Fraud reporting via SuperGlue; Student ID (CCCID) batch provisioning; CCCApply upcoming releases; Accessibility Center resources, and; Network services via CENIC.

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Joined by representatives from the Corporation for Education Network Initiatives in California (CENIC), we explain the services and circuit upgrades available to community college campuses and satellite centers throughout the state.

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As previously announced, the CCCApply Download Client is scheduled to retire on July 1, 2023. What does this mean for your college? In this office hours-style session, we explain how SuperGlue is already delivering application data directly to college SIS systems, and how the California Community Colleges Technology Center can help colleges that are making the transition from the Download Client to SuperGlue.

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This presentation covered legislated changes to the CCCApply admission application system scheduled to be included in software releases in spring and summer of 2023. Some planned changes include: Proposal for supporting student transfer reform (AB 928); New parenting question (AB 2881); Updated Nonresident Tuition Exemption Request form (AB 540); Updated age for Foster Youth Special Residency question.

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This session explored how California community college staff can use data from partially completed CCCApply applications to help more students successfully apply for admission to their college.

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With the phase-out of the CCCApply Download Client starting on July 1, 2022, all new CCCApply student application data will be delivered via SuperGlue only. This continues the phase-out plan for the CCCApply Download Client that was announced last year, and that began with the deployment of the Student Success Suite 1.0 student account system.

In this webinar, we explained the next steps in the Download Client phase-out plan, and how SuperGlue enables real-time delivery of student application data directly to your college ERP/Student Information System.

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Since the first pilot release of the new student account system in May, colleges have been able to see and test the new student account workflows. This month, the final pilot phase for the new student account system will be deployed, followed by a production release that will move the student account system into action across the California Community Colleges.

This final pilot phase links the new student account system to CCCApply Standard, International, and California College Promise Grant student applications, as well as the CCC MyPath student onboarding system. With this integration, colleges will be able to test the entire student workflow, from account creation to college application and student onboarding.

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Beyond the basics of student onboarding and announcements, California community colleges are now enhancing their CCC MyPath offerings to include further customization of student-focused information, including checklists for transfer and graduation requirements, using customized CMS portlets.

These portlets — akin to mini webpages — in CCC MyPath are an ideal option for schools whose webmasters are up to their ears in work. This option enables colleges to present and explain complex information, complete with images or diagrams if they desire, that really can help students understand processes and requirements.

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Pasadena City College saw great success in its efforts to streamline the noncredit application process for students. Prior to adopting the CCCApply Noncredit Application supported by SuperGlue, it took students two to four days to complete the manual process in place at the college. Now with the noncredit app and SuperGlue in place, students are able to apply and begin onboarding in under an hour.

In this webinar, we heard directly from the team at PCC about what they did locally to clear the path for noncredit students. The California Community Colleges Technology Center Enabling Services team supported PCC's efforts and stands ready to assist other colleges in the same way.

The noncredit application was designed in response to AB 3101, by streamlining the standard CCCApply format and eliminating residency questions for noncredit students. When this new application was released in July 2019, there were initially only a couple of colleges that jumped at the chance to adopt it. Over the past year, that number has grown from two to 22.

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This webinar discussed the changes coming in Spring 2021 to the California Community Colleges Technology Center's Student Success Suite. The Student Success Suite includes OpenCCC (student accounts), CCCApply (admission applications), and CCC MyPath (student onboarding).

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Systemwide applications generate actionable data that can inform institutional improvements to further student success. This webinar provided a comprehensive update on the Chancellor's Office-sponsored CCC Data Services platform, with a focus on the data sources supported in the Data Warehouse, those to be added, and how these data are made available to researchers and staff in support of institutional improvement and furthering student outcomes.

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What satisfaction levels do your students reach when they apply to your college through CCCApply, the California Community Colleges online college admission application? Was the experience easy or was it challenging? Would they recommend CCCApply to a friend?

At the end of each application in CCCApply, applicants are asked to complete a student survey. Each college's student survey results — and other metrics — are available on-demand to colleges through the CCCApply Report Center.

In this webinar, the CCCApply product and support teams demonstrate how colleges can access the data and metrics available on-demand from CCCApply.

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Everything the California Community Colleges Technology Center offers is designed and evolves in collaboration with college practitioners to meet the needs of your students and help your college to achieve its mission.

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Due to a recent rise in ransomware attacks on higher education institutions, the California Community Colleges (CCC) Chancellor's Office and the CCC Information Security Center addressed the current, most common attack methods, and the best practices that colleges can use to defend against ransomware attack.

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This webinar provided an overview and update of the California Community Colleges Technology Center's Ed Tech portfolio, with an introduction by Vice Chancellor Barney Gomez of the California Community Colleges Digital Innovation & Infrastructure division.

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Using the California Community Colleges Technology Center SuperGlue integration platform, colleges will be able to drive behavior and messaging within CCC MyPath based on statuses stored within the Student Information System. Additionally, MyPath will be able to send data for specific fields to the SIS, allowing the two systems to stay synchronized and drive the custom pathway experience for incoming students even more seamlessly.

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Learn how CCC MyPath, the student onboarding tool for California Community Colleges, can provide a platform to communicate important COVID-19 information and resources to students during campus closures as well as a secure and robust document gathering tool and other important features to keep students on track during this challenging time.

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This webinar provided an overview of the California Community Colleges Multiple Measures Placement Service (MMPS) and an in-depth look into the benefits of MMPS by exploring the specific data the service delivers and the recommended practices for using this data at your college.

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This webinar was part of an informational series about the Multiple Measures Placement Service that was developed by the California Community Colleges Technology Center.

MMPS was designed to help campuses conform to AB 705, which mandates that California's community colleges incorporate multiple high school transcript-based data points in determining English and math placement to increase students' probability of completing transfer-level courses within one year.

MMPS is the result of a statewide collaboration between the California Community Colleges Board of Governors, the Chancellor's Office, colleges across the system, and partners including California College Guidance Initiative and Educational Results Partnership.

Watch on YouTube.

This webinar provided an introduction to the benefits of the Multiple Measures Placement Service (MMPS), developed by the California Community Colleges Technology Center.

MMPS was designed to help campuses conform to AB 705, which mandates that California's community colleges incorporate multiple high school transcript-based data points in determining English and math placement to increase students' probability of completing transfer-level courses within one year.

MMPS is the result of a statewide collaboration between the California Community Colleges Board of Governors, the Chancellor's Office, colleges across the system, and partners including California College Guidance Initiative and Educational Results Partnership.

Watch on YouTube.

View slide deck.

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