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Transitioning from the Download Client to SuperGlue — May 18, 2023
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CCCApply Legislated Changes — April 27, 2023
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Bi-Directional Fraud Reporting
The Bi-Directional Fraud Data API is a SuperGlue-based solution (API) that supports the bi-directional communication and sharing of suspected application, enrollment, or financial aid fraud among California community colleges.
While the majority of instances of fraud are stopped by the CCCApply SPAM filters, there are cases where applications are delivered to colleges that subsequently suspect or determine the prospective student/application to be fraudulent. When this occurs, the bi-directional fraud workflow supports colleges to:
- Report the instance of locally identified fraud to the CCC Technology Center, where the Technology Center will identify which colleges have also received an application from the identified individual.
- Receive reports of fraud identified by other colleges when the identified applicant also applied to their college.
Benefits
By integrating the SuperGlue API to identify and share fraud data, colleges will be able to effectively extend the functionality of their own SIS systems and resources for increased efficiency. This is essential not only for meeting fraud reporting requirements, but also for decreasing overall costs and increasing time savings by leveraging reports of fraud to avoid duplicated efforts and shorten the timeline to identify and flag fraudulent applicants/students sooner.
By receiving fraud reports from other colleges in the system, colleges can further investigate or act to block applicants suspected elsewhere to be fraudulent.
Districts are encouraged to use this API for development within their own internal SIS.
How It Works: Reporting Fraud
Developed using GraphQL API technology, bi-directional fraud reporting leverages the SuperGlue framework to amass a fraud data repository built on college reports while streaming notifications out to the affected colleges.
Locally-identified instances of fraud are reported by providing the Technology Center with the CCCApply application ID and/or the students CCCID, through either:
- Integration of the API into the systems where fraud reports are stored (such as an ERP where a “fraud flag” may be set when fraud has been suspected), or
- Through the Postman UI. The Postman client (configured with ready-to-use templates provided by the Technology Center) allows colleges that may not have the immediate resources to integrate with the API to submit fraud reports and query the fraud database efficiently in order to participate in the fraud data reporting effort.
Once the fraud report has been received by the Technology Center, a server-side workflow analyzes the data to determine if the submitted fraud information impacts other colleges across the system. If impacts are found, SuperGlue is leveraged to notify these colleges of the bad actor.
How It Works: Receiving Fraud Reports
Fraud reports are received by colleges through either:
- SuperGlue Staging Table. Findings of fraud are delivered to colleges as notifications to a new fraud-report staging table via the SuperGlue College Adaptor. Each notification response consists of the application ID (CCCApply AppID), the applicant’s CCCID, the MIS code of the college reporting the suspected fraud, and the date/time it was reported.
- SuperGlue API. Alternatively, colleges may query the SuperGlue API with a CCCID and/or CCCApply Application ID to determine whether the corresponding applicant has been reported as fraudulent by another college in the system.
Workflow
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CCCApply In-Progress Applications Report — September 29, 2022
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CCC Technology Center: 25 Years of Systemwide Technology Innovation Carousel
CCC Technology Center: 25 Years of Systemwide Technology Innovation
The California Community Colleges Technology Center is celebrating 25 years of partnership with the Butte-Glenn Community College District and the CCC Chancellor’s Office in bringing systemwide enabling technologies to our colleges.
Adopt Technology Center Products
Adopt Technology Center Products
Supported by the Chancellor's Office, the Technology Center provides California community colleges with a suite of no-cost software solutions and deployment services geared toward improving student outcomes, increasing college efficiency, and strengthening the CCC as a whole.
Technology Support for CCC Staff & Faculty Carousel
Technology Support for CCC Staff & Faculty
California Community Colleges staff and faculty using systemwide technology applications can find technical support resources and materials through CCCTechnology.info. The site is monitored by Tech Center support technicians and subject matter experts, providing 24/7, on-demand help and self-service support.
LSP Subscription Reimbursement
Library Services Platform Subscription Reimbursement
Colleges participating in the Library Services Platform may submit reimbursement requests for Ex Libris basic software subscription expenses until 5 p.m. on May 31, 2023.
Tech Center Highlights
We bring systemwide enabling technologies to our colleges.
Adopt Our Tech
From connectivity to student services and educational technology.
Connecting Colleges
Gigabit fiber optic network for all of our colleges.
Information Security
Training, monitoring, and no-cost tools to protect students and educators.
Accessibility
Training and resources to make tech accessible to users with disabilities.
Events
Upcoming CCC Technology Center workshops and webinars.
About the Technology Center
The California Community Colleges Technology Center, hosted by Butte College, facilitates and coordinates the work of systemwide technology. Our 25-year history of collaboration with the Chancellor’s Office and community colleges throughout the state has resulted in great strides forward for the system in areas including federated identity, application architecture, networking, and student services.
We operate under the Gartner model of “Run, Grow, Transform” to simplify our portfolio of services and prioritize resources in support of ongoing operations, the next phase of growth, and longer term transformative innovation.
Resource Kit
Top Stories
Get Ready for SuperGlue
As of July 1, 2022, any new CCCApply student application data will be delivered via SuperGlue only as the Download Client is phased out. Be sure you’re set-up for real-time delivery of student application data and bidirectional data sharing. Learn More
System Use of the CCCID
While the CCCID provides students with a secure, single sign-on to various cloud-based applications, it is also an effective tool for colleges, districts, and the Chancellor’s Office to track students’ non-linear journeys which often span multiple colleges. Learn More
CENIC: Expanding Internet Access Across California
CENIC was named as the third-party administrator responsible for developing the fiber network and creating rural exchange points for California's historic broadband legislation known as the Middle Mile Broadband Initiative (SB 156). Learn more