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Systemwide Technology Governance

Systemwide Technology GovernanceThe California Community Colleges Technology Center facilitates two systemwide technology governance committees:

Telecommunications and Technology Advisory Committee

The Telecommunications and Technology Advisory Committee (TTAC) researches technology trends and recommends the direction for technology infrastructure initiatives within the California Community Colleges. The committee develops System Technology Plans, Budget Change Proposals, and is responsible for approval of Technology Standards.

Systemwide Architecture Committee

The Systemwide Architecture Committee (SAC) is a sub-committee of TTAC that provides technical expertise for planning the development and growth of the systemwide IT infrastructure for the California Community Colleges. Broad objectives for the IT infrastructure are to facilitate student interaction with the community college system, to enhance collaboration among the community colleges and other elements of the California educational system, and to provide services in a cost-effective manner.

SAC is chaired by the Executive Director of the CCC Technology Center.

Data Governance

Data Governance ProcessAs data-driven decisions increasingly become the expectation, it is critical the right data is being captured and its use maximized. A systemwide data governance committee is being formed to address strategic master data management of the numerous, substantial data projects within the California Community Colleges.

The goals and objectives are as follows:

  • Establish a systemwide Data Governance Advisory Committee (DGAC) to recommend policy and oversee execution through a Data Governance Office (DGO)

  • Establish and operate a Data Governance Office (DGO) to operationalize policy across systemwide data sources

  • Fund and track implementation projects to align current and future data initiatives with data governance policies and procedures.

Under direction of the Chancellor’s Office the California Community Colleges Technology Center will work cooperatively with the advisory committee to operate a data governance office to achieve the goals of the initiatives. The CCC Technology Center will coordinate efforts to plan and execute the projects.

  • Engage and promote inner-office and inter-office cooperation
  • Provide financial support for the initiative and projects
  • Provide final authority and approval of policies and procedures

Data Governance Advisory Committee

The DGAC, composed of appropriate stakeholders from appropriate systemwide constituencies, will review and provide guidance and recommendations to the Chancellor’s Office for directing the initiative and decision-making specifically by:

  • Review and recommend a strategy for data governance
  • Provide sponsorship for the community and data governance adoption
  • Review and recommend a process for decision-making over data governance policies and procedures
  • Review and recommend a set of approved policies, standards, requirements and definitions
  • Review and recommend a Governance Management Plan for the Data Governance Office

Data Governance Office

The DGO will have responsibility to coordinate and facilitate data governance for individual projects specifically by:

  • Draft proposals for data governance efforts
  • Follow recommendations of the Advisory Committee to coordinate and execute proposals
  • Drive the documentation, approval and operationalization of policies, standards and processes
  • Facilitate ongoing communication to stakeholders across the CCC system
  • Manage alignment with data owners, e.g. MIS, college CTOs, EdResults, etc.
  • Oversee the activities of the data stewards
  • Support data quality efforts including the definition of business rules
  • Work with the Master Data Management project to implement the Data Governance rules and standards in code.
  • Work with internal auditors to enforce compliance with policies, standards and regulations

The value of the Data Governance Initiative will be realized through the participation in developing and adoption of policies and procedures by stakeholders in existing and new data projects specifically by:

  • Participate in committees and sub-committees when invited
  • Share and consult with the DGAC and DGO
  • Adopt policies and procedures through implementation projects

Research, Analysis & Consulting

Research, Analysis & ConsultingCollege IT departments often operate with limited resources, so the California Community Colleges Technology Center works on their behalf to monitor an extensive list of resources to identify and investigate technology trends that may affect the system.

Items identified for review are brought first to the Systemwide Architecture Committee (SAC), then to the Telecommunications and Technology Architecture Committee (TTAC) for review and recommendations. Recent examples include:

  • Federated Identity
  • Enterprise Portals
  • Predictive Analytics
  • Data Governance
  • Cloud Computing

The CCC Technology Center participates in the CCC Directors Collaborative to maintain relationships with other directors and assist with technology issues. In addition the Technology Center’s Executive Director and Chief Technology Officer are called upon to assist systemwide committees.

Working with the SAC, the Technology Center conducts surveys to gather information and identify needs. Recent surveys include a Technology Purchasing Survey that resulted in significant savings opportunities for the system through Foundation for California Community Colleges negotiated pricing, and Information Security Survey which has informed funding of the systemwide security initiatives.

Since 2012, the Technology Center at Butte College has deployed all systemwide applications at scale into the cloud, and has established expertise in cloud computing security, DevOps (Development and Operations), zero downtime deployments, and High Availability environments. We apply this knowledge and expertise in a consulting capacity as we assist colleges in moving to a cloud environment.

 

Project Management Office

Project Management OfficeThe California Community Colleges Technology Center Project Management Office facilitates processes, communication, reporting, and transparency across the technology projects funded by the Digital Innovation & Infrastructure Division. This promotes fact-based decision making on programs, projects and initiatives, improving overall organizational results.

The Project Management Office provides the following services:

  • Manages processes by which programs and projects are defined, prioritized, budgeted, scheduled, staffed, and executed.
  • Facilitates identification of Key Performance Indicators (KPIs) and facilitates processes by which program and project status and health is measured.
  • Provides reporting for all projects, programs and initiatives within Technology Center and facilitates fact-based decision making based on project data with stakeholders.
  • Provides organizational liaison and central point of contact for all initiatives coming into the Technology Center.
  • Develops, produces and distributes Project Management Standards for implementation by statewide technology initiatives.
  • Provides education and advice to other systemwide projects and colleges on Project Management Office standards and practices.

 

The Project Management Office provides the following outcomes:

  • Improved project quantification, budgeting, tracking, and predictability through introduction of PM best practices.
  • Improved team velocity through appropriate planning, removal of roadblocks, and active risk management and mitigation.
  • Improved accountability, decision making, and interventions through development, monitoring, and reporting of KPIs.
  • Improved cross-organizational collaboration.
  • Improved quality of project results

 

Operations Support

screenshot: Titan Project ImplementationThe California Community Colleges Technology Center’s grant administration office leverages technology to make the best use of resources for proper disbursement of grant funds and management of activities. Some of these include:

  • Google Apps - for office documents and collaboration
  • LaserFiche - all grant related records are meta-tagged and filed into an electronic document storage system for retrieval and audit purposes.
  • Adobe Sign - for electronic signatures
  • Trello - for Kanban-style project management

Continuing operations of mature initiatives are also funded through the CCC Technology Center’s grant administration office. Examples include:

  • CENIC fiber optic network, supplying broadband internet to the colleges
  • OpenCCC, the federated system wide student account
  • CCCApply, the common application for admission

A SmartSheet work management and automation solution is being utilized to better optimize processes and improve tracking of purchase orders, contracts, and vendor payments.

In collaboration with the Butte College business office, we will explore the option of implementing a separate grant funds accounting system that will increase our ability to track funds, respond to audits, and increase accountability and efficiency.

 

About Us

We facilitate and coordinate the work of systemwide technology.

Adopt Our Tech

From connectivity to student services and educational technology.

Services

Hosting and communication services for systemwide initiatives.

Connecting Colleges

Gigabit fiber optic network for all of our colleges.

Information Security

Training, monitoring, and no-cost tools to protect students and educators.

Accessibility

Training and services to make tech accessible to users with disabilities.

About the Technology Center

The California Community Colleges Technology Center, hosted by Butte College, facilitates and coordinates the work of systemwide technology. We operate under the Gartner model of “Run, Grow, Transform” to simplify our portfolio of services and prioritize resources in support of ongoing operations, the next phase of growth, and longer term transformative innovation.

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