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Enabling Services and Support

The following Enabling Services and Support resources will help ensure you receive the support you need in a timely manner.

Release alerts and peer support for product - Visit www.ccctechnology.info to engage with your peers on product related discussions, follow the CCCTC Alerts category, elect to receive notifications for new topics and comments to be notified of releases and downtime.

NOTE: You can find product related documentation under the specific product section OR you can find them at our confluence page, cccnext.jira.com/wiki/spaces/CSUP/overview.

Have a production issue? Create a staff support ticket by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Interested in adopting or upgrading a product? Your College Experience Manager (CEM) can help you evaluate the effort involved in adopting or upgrading one of our products, share best practices from the field, and assist you with the implementation steps. You can reach your CEM at This email address is being protected from spambots. You need JavaScript enabled to view it..

Have new staff who could use a training session? Your College Experience Manager can help schedule a training session for your team to help you get the most out of our products. Send your training request to This email address is being protected from spambots. You need JavaScript enabled to view it..