Systemwide Technology Innovation
For nearly 30 years, the CCC Technology Center has been dedicated to transformative innovation in support of the students and staff of the California Community Colleges in collaboration with the CCC Chancellor’s Office.
Housed at Butte-Glenn Community College District, the Technology Center is currently funded through grants awarded by the CCC Chancellor’s Office Digital Innovation and Infrastructure Division. These programs are funded by the California Department of Finance for the centralized statewide technology projects of the CCC Chancellor’s Office.
Technology Center products and services are developed with full support from the Chancellor’s Office — and provided at no cost to colleges — to benefit our students, staff, and faculty to ensure student success.
Primary Workstreams
- Custom Software Development
- Centralized Services and Implementation Support
- Project and Vendor Management
For support with an existing tool or service, or to get started with a new implementation, reach out to the Enabling Services and Support team via the College Experience Managers (CEMs):
Products and Services Offered through the CCC Technology Center
Custom Software Development
- Student Success Suite (SSS)
- OpenCCC / CCCID Systemwide User Account
- CCCApply Standard Application
- CCCApply Noncredit Application
- CCCApply California Promise Grant
- CCCApply International Application
- CCC MyPath
- Career Coach
- Multiple Measures Placement Service (MMPS)
- Chancellor’s Office Curriculum Inventory (COCI)
- Course Identification Numbering System (C-ID)
- SuperGlue College Adaptor
- Bi-Directional Fraud Reporting
- SSO Proxy
- CCCProxy with Canvas
- Data Warehouse
- Canvas Data
- Direct Connect
- Report Server
- Fraud Reporting
Centralized Services and Implementation Support
- Enabling Services and Support (includes student and staff HelpDesk services)
- Accessibility Services
- Canvas Instructor Accessibility Guide (Pope Tech)
- Equidox PDF Remediation
- Policy Guidance
- Pope Tech Web Accessibility Scanning Tool
- CCC Document Conversion
- Information Security Services
- Fraud Prevention Support
- Nessus Agents for Vulnerability Scanning
- Shibboleth IdP
- SSL Certificates
- Tenable Vulnerability Management
Project and Vendor Management
- eTranscript California
- InCommon Federation
- Shibboleth IdP
- Listserv Management
- Library Database Subscription Services (EBSCO)
- CENIC Broadband Expansion
- Router Orders, Installation Coordination
- Central Purchasing Support
For more information visit the CCC Technology Center website at ccctechcenter.org or reach out directly to your College Experience Manager via
Engaging Stakeholders Statewide
The products and services offered by the Technology Center are the result of collaboration with college practitioners statewide. They provide comprehensive support to colleges and districts intended to strengthen the institution as a whole and support student success.
If you are a stakeholder in any of these broad categories, we have services designed to support you:
- IT
- Administration
- Student Services
- Curriculum & Instruction
- Research & Planning (IR)
- Admissions & Records
- Librarians
- Public Information Officers
- Procurement Officers
- Accessibility Services (504 and 508 compliance)
To learn more, send a query to the
contact you.
Support Services Provided by the Technology Center
- Implementation planning and support
- Best practice recommendations from the field
- Project management support
- End-user training and support for college staff and students
- Post implementation training through webinars, office hour sessions as well as 1:1 training
- Analysis of usage data and recommendations for improved outcomes
- End-user support through our help desk services
To access support services for products of the Technology Center visit the ccctechnology.info staff support site, ccchelp.info student help desk, or reach out directly to your College Experience Manager via
Enabling Services and Support
The following Enabling Services and Support resources will help ensure you receive the support you need in a timely manner.
Release alerts and peer support for product - Visit www.ccctechnology.info to engage with your peers on product related discussions, follow the CCCTC Alerts category, elect to receive notifications for new topics and comments to be notified of releases and downtime.
NOTE: You can find product related documentation under the specific product section OR you can find them at our confluence page, cccnext.jira.com/wiki/spaces/CSUP/overview.
Have a production issue? Create a staff support ticket by emailing us at
Interested in adopting or upgrading a product? Your College Experience Manager (CEM) can help you evaluate the effort involved in adopting or upgrading one of our products, share best practices from the field, and assist you with the implementation steps. You can reach your CEM at
Have new staff who could use a training session? Your College Experience Manager can help schedule a training session for your team to help you get the most out of our products. Send your training request to
Technology Center at CISOA Technology Summit
March 9-12, 2026
Since 2001, the Chief Information Systems Officers Association of the California Community Colleges (CISOA) has supported the CCC technology community through advocacy, collaboration and professional development. The annual Technology Summit provides the best opportunity for the Technology Center to meet face-to-face with our primary audience from community colleges and districts and to showcase systemwide technology developments.
Sessions being presented by the Technology Center team at the 2026 summit are listed below.
Monday, March 9
- 6:30pm - 9:00pm: CISOA Certification Program Graduation Dinner and Panel Discussion (Dawn Okinaka)
Tuesday, March 10
- 10:30am - 11:30am: CCC Technology Center and CENIC: Connectivity, Diversity, and Disaster Recovery (Cindy McCartney, CENIC’s Timothy Chia and Ken Roberts)
- 1:30pm - 2:30pm: Let's Talk Tech Center (Dr. Jennifer Coleman)
- 1:30pm - 2:30pm: Cost Controls and Budget Predictability in the Cloud (Julia Arreguy, InterVision's David Hantman)
- 1:30pm - 2:30pm: New Systemwide Accessibility Support from the California Community Colleges Accessibility Center (Dawn Okinaka, Christine Fundell)
- 1:30pm - 2:30pm: The Updated Multiple Measures Placement Service (MMPS) (John Sills)
- 3:30pm - 4:30pm: CCC Data Warehouse and the Student Journey Data: Expanding Value, Evolving Insights (Mark Cohen)
Wednesday, March 11
- 11:45am - 12:45pm: Fraud Defense: Stop Fraudulent Applications Before They Reach Your Systems (Julia Arreguy, Jane Linder, Pariveda Solutions' Natasha Hoherchak)
- 1:45pm - 2:45pm: Rapid Deployment: CCCTC's Experience with the New AWS Data Solution, Zero ETL (Julia Arreguy, Amazon Web Services' Mitul Ganger)
- 4:15pm - 5:15pm: Fraud Defense: Stop Fraudulent Applications Before They Reach Your Systems (Julia Arreguy, Jane Linder, Pariveda Solutions' Natasha Hoherchak) *Repeat of 11:45am session
California Community Colleges staff and faculty using systemwide technology applications can find 24/7, on-demand help and self-service technical support through CCCTechnology.info.
Visit support site
