Systemwide Technology Innovation

Housed at Butte-Glenn Community College District, the Technology Center is currently funded through grants awarded by the CCC Chancellor’s Office Digital Innovation and Infrastructure Division. These programs are funded by the California Department of Finance for the centralized statewide technology projects of the CCC Chancellor’s Office.

Technology Center products and services are developed with full support from the Chancellor’s Office — and provided at no cost to colleges — to benefit our students, staff, and faculty to ensure student success.

Primary Workstreams

• Custom Software Development
• Centralized Services and Implementation Support
• Project and Vendor Management

For support with an existing tool or service, or to get started with a new implementation, reach out to the Enabling Services and Support team via the College Experience Managers (CEMs): This email address is being protected from spambots. You need JavaScript enabled to view it..

Products and Services Offered through the CCC Technology Center

Custom Software Development

• Student Success Suite (SSS)
  
  • OpenCCC / CCCID Systemwide User Account
  • CCCApply Standard Application
  • CCCApply Noncredit Application
  • CCCApply California Promise Grant
  • CCCApply International Application
  • CCC MyPath
  • Career Coach
• Multiple Measures Placement Service (MMPS)
• Chancellor’s Office Curriculum Inventory (COCI)
• Course Identification Numbering System (C-ID)
• SuperGlue College Adaptor
• • CCCApply Staging Table
  • Bi-Directional Fraud Reporting
• SSO Proxy
  
  • CCCProxy with Canvas
• Data Warehouse
• • Canvas Data
  • Direct Connect
  • Report Server
  • Fraud Reporting

Centralized Services and Implementation Support

• Enabling Services and Support (includes student HelpDesk services)
• Accessibility Services
• • Canvas Instructor Accessibility Guide (Pope Tech)
  • Equidox PDF Remediation
  • Policy Guidance
  • Pope Tech Web Accessibility Scanning Tool
  • CCC Document Conversion
  • Shire Captioning Editor
• Information Security Services
• • Nessus Agents for Vulnerability Scanning
  • Shibboleth IdP
  • Splunk Logging
  • SSL Certificates
  • Tenable Vulnerability Management

Project and Vendor Management

• eTranscript California
• InCommon Federation
• Shibboleth IdP
• Listserv Management
• Library Database Subscription Services (EBSCO)
• CENIC Broadband Access
• • Router Orders, Installation Coordination
  • Central Purchasing Support

For more information visit the CCC Technology Center website at ccctechcenter.org or reach out directly to your College Experience Manager via This email address is being protected from spambots. You need JavaScript enabled to view it..

Engaging Stakeholders Statewide

The products and services offered by the Technology Center are the result of collaboration with college practitioners statewide. They provide comprehensive support to colleges and districts intended to strengthen the institution as a whole and support student success.

If you are a stakeholder in any of these broad categories, we have services designed to support you:

• IT
• Administration
• Student Services
• Curriculum & Instruction
• Research & Planning (IR)
• Admissions & Records
• Librarians
• Public Information Officers
• Procurement Officers
• Accessibility Services (504 and 508 compliance)

To learn more, send a query to the This email address is being protected from spambots. You need JavaScript enabled to view it. and a College Experience Manager will
contact you.

Support Services Provided by the Technology Center

• Implementation planning and support
• Best practice recommendations from the field
• Project management support
• End-user training and support for college staff and students
• Post implementation training through webinars, office hour sessions as well as 1:1 training
• Analysis of usage data and recommendations for improved outcomes
• End-user support through our help desk services

To access support services for products of the Technology Center visit the ccctechnology.info staff support site, ccchelp.info student help desk, or reach out directly to your College Experience Manager via This email address is being protected from spambots. You need JavaScript enabled to view it..

Enabling Services and Support

Release alerts and peer support for product - Visit www.ccctechnology.info to engage with your peers on product related discussions, follow the CCCTC Alerts category, elect to receive notifications for new topics and comments to be notified of releases and downtime.

NOTE: You can find product related documentation under the specific product section OR you can find them at our confluence page, cccnext.jira.com/wiki/spaces/CSUP/overview.

Have a production issue? Create a staff support ticket by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Interested in adopting or upgrading a product? Your College Experience Manager (CEM) can help you evaluate the effort involved in adopting or upgrading one of our products, share best practices from the field, and assist you with the implementation steps. You can reach your CEM at This email address is being protected from spambots. You need JavaScript enabled to view it..

Have new staff who could use a training session? Your College Experience Manager can help schedule a training session for your team to help you get the most out of our products. Send your training request to This email address is being protected from spambots. You need JavaScript enabled to view it..

Tech Center at CISOA Technology Summit

Held March 3-6, 2025

Since 2001, the Chief Information Systems Officers Association of the California Community Colleges (CISOA) has supported the CCC technology community through advocacy, collaboration and professional development. The annual Technology Summit provides the best opportunity for the Technology Center to meet face-to-face with our primary audience from community colleges and districts and to showcase systemwide technology developments.

Linked below are selected sessions that were presented by the Tech Center team at the 2025 summit.

Tuesday, March 4

• 10:30 - 11:30: Busting Spam and Breaking the Bots (Jane Linder, Julia Arreguy)
• 1:30 - 2:30: CCC Technology Center and CENIC: Connectivity, Security, and AI (Cindy McCartney, CENIC’s Timothy Chia and Ken Roberts)
• 1:30 - 2:30 Americans with Disabilities Act (ADA) Title II Updates and How They Apply to Technology in Higher Education (Dawn Okinaka, Alex Marositz)
• 3:30 - 4:30: What is the CCC Tech Center up to These Days? (Jennifer Coleman)

Wednesday, March 5

• 1:45 - 2:45: The New Dual Enrollment Application: Fastest Application in the West! (Julia Arreguy, Jane Linder, Brian Schroeder)
• 4:15 - 5:15: No Way to Fake It: Validating Real-World Accessibility Conformance Using Live Product Accessibility Demos (Dawn Okinaka, Tom Siechert)
• 4:15 - 5:15: Connecting Colleges to Data: CCC Data Warehouse Upgrades and Updates (Mark Cohen)

Thursday, March 6

• 9:00 - 10:00: How Accessibility Brings Colleges in Line with the Systemwide Vision 2030 (CCC Accessibility Center joint presentation with Ventura County CCD and College of the Siskiyous)
• 10:15 - 11:15: Top Notch Security Software at No Cost to Your District (Julia Arreguy)